Discovery Plus
Reviews and Complaints
Atlanta, Georgia
Because your charging me for 2 accounts. I should only have one.
I need to speak with someone because you are charging me twice for discovery plus I should only be paying for 999 a month plan and on my account bank account youre charging me two times I need someone to get in touch with me as soon as possible. Thank you.
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Verified ReviewerTried to cancel my subscription for over a year now you keep charging me
I've been trying to cancel for over a year now, but you keep taking money out of my account. I want to cancel this subscription and get my money back.
- You keep taking money out of my account after i canceled it
Preferred solution: Full refund
Irving, Texas
You are obviously not Discovery+, so just another scam organization. Stop my request.!!!
Pissed consumer is a scam, not at all any support or help
Why have I been paying for discovery without ever using it.? I thought it was a Roku charge. Can I get a refund for the four years non use.
Seattle, Washington
Speak to a human
I need to cancel any of all accounts I have with yall right now. Im not gonna pay to get to speak to a technician.
I cannot get this thing to login is telling me I have the wrong password or wrong email. I have reset it I just put my credit card in and its telling me it doesnt work. This needs to be canceled.
I will let my bank know to not pay this. I need this canceled now cause somebody cant call me and I cant talk to you in Human.
User's recommendation: Make it so a human can speak to somebody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseville, California
I want to cancel my Discovery Plus
I would like to cancel my subscription but you make it so hard to cancel I even called and you had to leave a message with all your information I don't like doing that
User's recommendation: I would like to talk to a real person and why do you make it so hard to cancel your subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t reactivate my account
It said I already have an account with this email but will not let me reactivate my account. My email is bjarce52@***.com.
I have been dealing with this since yesterday. I just canceled my subscription this month.
I want to reactivate but can't as I have said. If this can't be resolved today, I will just give up on Discovery Plus.
- Easy to understand how to use
- Not being able to get someone on the phone
Preferred solution: Just to be able reactive my account
Mount Holly, New Jersey
Charged for account I don’t have
I dont have an account anymore, you charged my credit card. I cannot speak to anyone and get help!
I cannot chat without email.
I dont have an account! This is fraud!
Linda McMahon
User's recommendation: Don’t get duscovery
Fort Lauderdale, Florida
You are billing me for over eight months and I cannot watch your channel
NOBODY CAN HELP ME!! I cant find a phone number for this place.
it is saying that I have to have new boxes sent to me and I have to send the old boxes back to Discovery+ in order for it to work. I dont have any old boxes to send back.
I never got boxes to begin with so I have been paying for over eight months, not being able to watch your channel. I did not realize I was being charged.it as being charged
User's recommendation: Keep your eyes open.
Orange Park, Florida
My discovery+ works on my phone. I tried to change my password because I forgot it, but I can’t work discovery+ on my television.
Ive been trying to change my password for two days. It works on my phone, but on my television, I cant get it to work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am being charge on two different charge cards. My name is Audrey Williams parkavenue01@***.com for discovery# phone 225268****
I am being charged on two different credit cards for Discovery+. My name is Audrey Williams, my phone number is 225-268-****, and my email is parkavenue01@***.com.
- Some programs are good
- Not what i expected to many reruns i can get that on fire stick
Preferred solution: Full refund
User's recommendation: Not good
Staten Island, New York
IProblemYOU KNOW IT. CAN'T SIGN IN FOR BIG SAMSUNG SMART TVs TO ENJOY PROGRAMMING
I'VE TOLD YOU THIS IN WRITING SEVERAL TIMES, WITH NOTHING HELPFUL IN RESPONSE. THAT'S WHY I'M SO ANGRY!
WHY DON'T YOU JUST GIVE ME A PHONE CALL AT 609356****, AND I'M SURE WE CAN STRAIGHTEN THIS OUT. BUT YOUR LACK OF SENSIBLE RESPONSES TO MY "EMAILS" REMAINS DISTURBING. LEST YOU THINK I'M A CRANK OR THE EQUIVALENT, I GRADUATED FROM YALE AND CORNELL LAW SCHOOL, AND ENDED MY CAREER AS A GENERAL COUNSEL. I RARELY DISCLOSE THIS, BUT IN THIS CASE, IN ALL DUE RESPECT, I WANT YOU TO KNOW I'M NOT SOMEONE WITH WHOM YOU CAN SIMPLY TRIFLE.
THIS IS NOT A THREAT--I SIMPLY WANT YOU TO KNOW WITH WHOM YOU'RE DEALING. I'M CERTAINLY NOT GOING TO TAKE ANY LEGAL ACTION OVER ALL THIS.
IT'S NOT WORTH IT AND I DON'T EVEN KNOW I'D HAVE A VALID LEGAL CASE (PROBABLY NOT). THANK YOU--JACK FRIEDMAN
Kingston, Tennessee
Retarded customer service though email
I am trying to oay for my subscription. My card was comprised and I wish to update it!
Was told I was active through Google Play and that is a lie. I pulled my 2 year history and you are not on it!
I activated though you directly I believe and your site will not let me update the card. If you don't want my business just say so for God's sake!
Charlotte, North Carolina
Cannot sign in on Sony TV. Capital letter not possible
The phone requires a password with ar capital letter Sony bravia TV won't type a capital letter
I can't sign in
User's recommendation: Go thru Amazon prime
Collegeville, Pennsylvania
Charges on my credit card
My cc was used without my permission to pay for discovery +. I did not order this channel, nor do I want it
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Verified ReviewerI’ve been charged twice for two months
I've been charged $30.99 twice in the last two months for my TNT Sports subscriptions, so I want the extra money I've been charged back.
Preferred solution: Full refund
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