Discovery Plus
Discovery Plus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.8 star rating based on 726 customer reviews; consumers are mostly dissatisfied and 11% would likely recommend.
Key Takeaways for Future Customers
- Read Discovery Plus reviews carefully before subscribing because many report trouble accessing service on TV and app sign-in problems.
- Expect limited live support for membership issues; prepared to manage cancellations through account settings or app stores.
- Monitor billing and subscription charges closely to spot duplicate fees early.
Negative Feedback / Risk Areas
- Repeated Discovery Plus customer complaints about no phone contact and poor customer service.
- Frequent billing errors, double charges, and difficulty obtaining refunds and cancellations.
- Technical issues with sign-in, TV apps, and missing advertised content.
Positive Feedback
Users praise the content and quality of shows, saying the platform offers great shows worth watching despite support and billing problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.8 star rating based on 726 customer reviews; consumers are mostly dissatisfied and 11% would likely recommend.
Key Takeaways for Future Customers
- Read Discovery Plus reviews carefully before subscribing because many report trouble accessing service on TV and app sign-in problems.
- Expect limited live support for membership issues; prepared to manage cancellations through account settings or app stores.
- Monitor billing and subscription charges closely to spot duplicate fees early.
Negative Feedback / Risk Areas
- Repeated Discovery Plus customer complaints about no phone contact and poor customer service.
- Frequent billing errors, double charges, and difficulty obtaining refunds and cancellations.
- Technical issues with sign-in, TV apps, and missing advertised content.
Positive Feedback
Users praise the content and quality of shows, saying the platform offers great shows worth watching despite support and billing problems.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Double charged me
You guys charged my wife's card and mine. I already paid on the 8th.
I don't have two accounts. Put the money back.
- I like the shows
- Double charge people and u cant get a live person
Preferred solution: Full refund
Peoria, Illinois
Resolved: Update payment. No icon or ability in Discovery Plus app.
They hung up. A recording and then hung up.
I tried updating my payment method, but there was no Discovery icon at the top right like the chat bot said.
I updated Google Play and still am unable to access Discovery, so I'm ready to be permanently done with them. They apparently don't want my membership at all.
- I like their shows
- Very difficult to update anything and on a droid phone i have to go through google play
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Technical issues
Nothing was resolved. This is the worst customer service I have ever experienced.
If I could give a lower score, I would.
This is horrible service; you guys are supposed to be ashamed of yourselves. Stay away from customer service.
User's recommendation: Don't bother with customer service here it really sucks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get any help
Nothing happened and that's why it didn't help. There was no help; they never even answered the phone, lol.
User's recommendation: Don't use this company!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Victoria, British Columbia
Resolved: Bad customers
Company fixed the issue and I have been provided with apology. We got a full refund as well. Be very mindful go somewhere else.
I have tried to cancel but couldn't find it on Google Play, so I tried their customer service chat. What a bunch of *** no help at all.
I've been trying for 2 days. Finally, my credit card company is going to dispute it. I am on income assistance and can't afford this.
Don't ask for Discovery Plus.
Tried to call them; the answering machine won't work.
- Good showd
- Not enough
Preferred solution: Full refund
User's recommendation: Don't subscribe
Sunnyvale, California
Why is my service going back to home page, not allowing me to watch
I would like to talk to a real person about my issue, don't appreciate being hung up on and told to try something different.
Preferred solution: I would like to be able to watch on my tv
User's recommendation: Not good I have always recommended discovery plus but now I can’t access from my tv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elmont, New York
I can’t seem to get in touch with discovery+. I even emailed them. They’re not giving me my full episodes of your worst nightmare and obsession. LOL just dumbbells. Because she wasn’t moving.
I like discovery+ very much. I just wish they would answer their phones.
My problem is I bought two discovery+ apps. I love to watch shows like your worst nightmare and obsession and Im not getting the full series of each one and getting five or six I should be getting at least 20 or 20 on each your worst nightmare and obsession
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to cancel subscription
I need to cancel my subscription. I never asked for this. How do I contact Discovery+ what is the phone number please?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot get my Discovery to work
I need somebody to help me today with my Discovery I'm trying to renew it but I cannot do it because it will not let me
Preferred solution: I would like to get my damn Discovery he back on my TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help
There is absolutely no way to talk to an agent to get any help. And when we leave a message for them to call you back because never return absolutely ridiculous
Los Angeles, California
I paid bill and have no service
I don't like computers Nothing I want to talk to a live person please call me at this number 323 335-****
Preferred solution: My service running
Beckenham, Bromley
Awful service. Automated only.
Been speaking to sky technical for over 30 min. Problem with accessing discovery+ I am Sky signature customer, should be inc my packagr, keeps requesting subscription.
Email checked, password checked, all correct. Please help.
I canr find a phone number call. Someone your end would help!
Only automated service.
Calgary, Alberta
Subscription has been paid no service
I paid for a subscription and watched it for 30 minutes. Went to log in next day and no account, wants me to subscribe.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t find Tell All
I pay for Discovery + and I cant watch the new tell all. WHY???.
Where to watch it? Lets go ppl, you take my money
Vancouver, Washington
New debit card information
I am old. Help me, please, put new debit card information: allynkamerik8@***.com.
Please help me; help me; that would be a great help to me, please. I need this help very much.
I am very stressed out! Call me and walk me through this, please: 503-465-****, old lady.
Malden, Massachusetts
I need to change my email and don’t know how
The email I have on file I cannot get into. I need to change it.
Can someone help me? I am trying to get it on my TV.
Preferred solution: Change my email
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