Discovery Plus
Discovery Plus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.9 star rating based on 904 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.9 star rating based on 904 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.Recent recommendations regarding this business are as follows: "Watch out so they don’t rip you off", "It's fine when it works. When you have a problem it is a real problem as their is little means for resolution", "Provide a phone number that you can talk to a real person", "Talk to a person", "Never".
Most users ask Discovery Plus for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Discovery Plus Reviews
"Billed twice but never could use or it into discovery"
Tried 6th time I've tried to resolve issues with Discover+. Billed 3 times for Discovery+ but never resolved. First time billed twice, one from paypal and one...
"I canceled my subscription but you're still charging me"
I canceled my subscription last October, and you're still charging my bank account. So please cancel my subscription and let me know that you have done so.
Doylestown, Pennsylvania
Trouble
Everything was figured out and all is well. Turned out I had canceled 2 days after the due date . So we have understanding.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my subscription but you're still charging me
I canceled my subscription last October, and you're still charging my bank account. So please cancel my subscription and let me know that you have done so.
- No e
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscovert plus is a scam, multable credit card charges
Ripped me off, no customer service phone, takes over a week to answer a complaint/issue. Charged my credit card multiple times.
- No pros just a complete rip off
- No customer service
Preferred solution: Full refund
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
Billed twice but never could use or it into discovery
Tried 6th time I've tried to resolve issues with Discover+.
Billed 3 times for Discovery+ but never resolved. First time billed twice, one from paypal and one from my credit card.
Contacted Discovery+, they said they would cancel the paypal and would use the credit card to pay for it. Never happened and lost $10 plus. This was March, received a bill from my credit card bill for $10.74 on 7 April and contacted Discovery+ today. I have a long PDF of the conversations and no resolution.
The PDF shows the "intelligent chat" which includes two transfers to person to"help me". No one came to the chat.
That's why I'm here " I'm pissed. Hopefully you can help out.
Scott Theibert, stheibert71@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irmo, South Carolina
Resolved: Need to chAnge old Email address
I cannot change my old email address to my new address. My old email address is invalid so you cannot reach me there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid for subscription and it’s saying i don’t have one
I paid for a subscription. You took out payment, but it won't let me sign in.
How is that when I paid you already? So not right. So return my money or start my subscription. All your contact stuff—chat—you don't get a live agent once they transfer you.
Since you didn't start it, please return my money. It's *** I can't get through to anyone.
- You pay and they do not turn on your streaming
Preferred solution: Full refund
User's recommendation: Watch out so they don’t rip you off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStreaming App Sign-in Requirements
The discovery streaming app was updated recently, requiring sign-on every time you switch devices. This is extremely frustrating.
Customer service is only available by chat or email. There is no phone number to call to speak to a live agent.
Love the content available. Despise the customer service!
- Good content
- No live customer service by telephone
- Customer service sucks only available by chat or email
Preferred solution: I would like them to fix the sign-in problem that I am experiencing
User's recommendation: It's fine when it works. When you have a problem it is a real problem as their is little means for resolution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't log into my discovery
Can I log in? I have tried the help chat and keep getting no help. I need a live person, please, or do I just need to cancel?
Preferred solution: To be able to login to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
Resolved: Helpful but painful
I never spoke with anyone, it was all done by chat. Very frustrating and not completed.
My spouse passed away, I have no resolution that the account is now in my name, I can watch Discover so I guess I am happy. Somewhere down the line this will be a problem .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSince updating I cannot access Discovery Plus
This has been out for several days. All I want to do is talk to someone who can help me
As of April 23, 2025 I am cancelling my account with Discovery + as there was no one I could talk to get help.
- Liked the shows
- No one would talk to me or help me with the updates
Preferred solution: cancelling my account as of April 23, 2025
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mocksville, North Carolina
Can’t get connected to TV
I have contacted discovery several times without getting problem solved. Please have someone call me.
I have added a new fire stick to my tv. I cant get Disciveryplus to reconnect.
User's recommendation: Talk to a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Liberty, Missouri
Discovery+ screen is messed up
Cannot talk to a live person in order to get this issue solved. Returned from vacation to find screen is totally different and several shows are missing on screen.
User's recommendation: You can't find a live person to talk to. Site is garbage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Having trouble watching my shows. It keeps asking me to renew my subscription? I have one already?
Cannot get anyone to help with my technical issues with your channel. Wait times over20 min on hold and still no one comes in.
No phone # to contact. Ive been trying for 3 days unable to watch my shows which I have already paid for.
Ive contacted Roku and they said to contact you directly to no avail. So frustrated
User's recommendation: Bad customer service
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy app does not the TV shows It just locks up my phone
I'm still not getting the service I'm paying for. When I go to the app and choose a show, it doesn't show; it just locks up my phone.
Preferred solution: I want my app to show like it used to
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot access account
Error message says 'inactive account'. My account is on auto-renew and was paid on 09/28/24.
I'm upset that I cannot watch Discovery+. Customer service is poor!
Preferred solution: Service work the way it is supposed to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bethlehem, Pennsylvania
Not getting season updates four signs of a psychopath
Not.
Getting updates of upcoming shows I'm supposed to get updates on signs of a psychopath not getting updated
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