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Discovery Plus

Discovery Plus Reviews

www.discoveryplus.com
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Discovery Plus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Discovery Plus has a 1.7 star rating from 747 customer reviews. Consumers are mostly dissatisfied and only 12% would likely recommend Discovery Plus.

Key Takeaways for Future Customers

  • Many Discovery Plus reviews praise the catalog: great shows and content worth watching.
  • Expect potential subscription and billing headaches when managing membership or payments.
  • Customer service and live support are frequently unavailable, complicating refunds and cancellations.

Negative Feedback / Risk Areas

  • Unable to contact the company or reach live customer service.
  • Recurring billing problems including double charges and difficulty obtaining refunds.
  • App and device errors, activation failures, and paused subscriptions despite payment.

Positive Feedback

Users consistently note good shows and strong content selection on Discovery Plus.

View full overview ›

Media from reviews

Discovery Plus - U won't jot ne on tv
Discovery Plus - Error code -21Discovery Plus - I have waited over 30 minutes and nobody has answered my thing. The only...Discovery Plus - I didn't get any helpDiscovery Plus - I didn't get any help - Image 2Discovery Plus - I didn't get any help - Image 3Discovery Plus - Amount debit
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Richard M Chp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Issues streaming With discovery plus

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Oct 07, 2026

Cannot contact any human, now every time I try to open Discovery plus, I need to take a picture of the QR code on my tv then transfer another 5 letter and number onto my IPhone the Discovery Plus loads up on my tv. Every time I try to watch something on their site.

Nobody around to help. Getting frustrated

Original review Oct 05, 2026

Every time I try to open Discovery Plus, it doesn't work. I've been having this issue for some time now and I need to talk to a technician.

Cons:
  • Discovery plus streaming issues daily

Preferred solution: Fix my discovery plus streaming service that I have had for some Years now

View full review
Michael B Hba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waltham, Massachusetts

I have waited over 30 minutes and nobody has answered my thing. The only thing is that you asked for a review so here it is.

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Discovery Plus - I have waited over 30 minutes and nobody has answered my thing. The only...

I have a subscription with you guys. It even shows in my bank as pending, but I'm getting messages that I need to subscribe and I want to talk to someone because I'm not subscribing again. I'm not getting charged twice.

Preferred solution: Apology

User's recommendation: No

View full review
Joseph P Tnh
map-marker Davis Junction, Illinois

U won't jot ne on tv

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Discovery Plus - U won't jot ne on tv

Called and can't talk to. One no real phone u. Er o one helps trying to steal identity when someone else is on my tv {{Redacted}}

Loss:
$100
View full review
Vikki C Jpb
map-marker Murrieta, California

Error code -21

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Discovery Plus - Error code -21

Service is always down. I have no trouble with any other streaming services.

But time and time again I open Discovery+ and get error code -21. It's frustrating because I can't find a way to contact customer service!

Loss:
$3600
Pros:
  • Great and varied content
Cons:
  • Unreliable service

Preferred solution: A long term resolution and reliable service!

User's recommendation: Don’t bother.

View full review
Resolved
Shelly M Ycr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancel

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Sep 26, 2026

Company fixed the issue and I have been provided with product replacement. This was a mistake by the delivery person Disney replaced the item for my granddaughter.

Original review Sep 11, 2026

Can't speak to anyone for help to cancel! I tried all the suggested websites and the phone number! I may not subscribe to anything again!

Pros:
  • Like programing
Cons:
  • I do not use it anymore

Preferred solution: Cancel subscription

View full review
Resolved
rita b Xbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Billing

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Aug 03, 2026

Company fixed the issue and I have been provided with apology. Issue not known but resolved.

Service had stopped all now in order. Call for resolution or reset via signing in as current custmer.

Original review Jul 09, 2026

My service is on pause. This may be due to a new credit card.

I have tried and tried again to discover if this is the problem and remedy it on the internet and by phone without success. This is my fave channel please help me, I miss it so much.best channel in my line upbeat channel.

Rita brennan

View full review
Sebastien Nue
map-marker Kansas City, Missouri

Changed email want to drop my service till get my new home in

Contacted the company first

The reviewer tried to contact the company before posting this review.

Connie Bennett here. In colo.citycolo.My house burd down .I changed.

email.i don't have or wcbennett@***.com any more not going to use it I have.

beeconniea@***l .com

Want to drop my service till I get my new home. Won't have it till may be Dec.thanks want to talk to a person .

View full review
Katherine D Fcs
map-marker Pottstown, Pennsylvania

Double billing

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Recording advised they can't help with anything of importance. No help with billing, service, or accounts.

Loss:
$27
Pros:
  • Great programming
Cons:
  • Poor customer service

Preferred solution: Refund of double billed amount. 3 months at $9.99/month = /27.27

User's recommendation: Discovery+ is awesome if you have no problems. You'll experience extreme frustration if a problem arises.

View full review
Sharmain Ikd
map-marker Naperville, Illinois

Stop subscribing

I would like to cancel my subscription. I just don't watch alot of TV these days.

Thanks. I have enjoyed Discovery Plus in the past.

Especially 90 Day Fiance. But with my current schedule, don't have the time.

User's recommendation: Yes

View full review
Sam B Tzk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No problem using it love all the shows/zero answers to my questions, zero help, zero customer service. The supposed "help" page is useless. It does not help at all.

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AI Highlights
  • - Discovery Plus and Warner Bros lack accessible customer service by phone or chatbot.
  • - The help section is unhelpful and provides few answers.

What company that takes customers' money doesn't have a customer service department where you can either call or use a chatbot to reach a representative? Oh yeah, Discovery Plus and Warner Brothers.

Shame on you. You should be ashamed of yourselves. The help section is no help at all. You look up what you need an answer to, and there are no answers.

Companies that have customer service show that they care about their customers who fill their pockets. I certainly would have thought that Discovery Plus, under the umbrella of Warner Brothers, would have that. What an awful way to run your business. You have customers that need help and need answers.

I do hope that this is being sent to them because they need to hear it. They suck.

Pros:
  • Few good shows
Cons:
  • Zero care for the customers zero consideration for the people that pay them
  • Zero help
  • Zero assistance

Preferred solution: Answer to customers questions and issues. The message Discovery+ and Warner Brothers send to the public says they don't care about or appreciate their customers. They just want to fill their pockets with our hard-earned money.

User's recommendation: Absolutely not. Not only what I not recommend them, I would word them off and tell them not to bother. And then I can let them know about everybody else's problems and have them come to this site to see for themselves.

View full review
Lekendrick Nev
map-marker Knox, Indiana

Your app is not showing the TV shows that I want to see that I just paid for

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Discovery Plus lacks Gold Rush Season 17 (2026) and there is a charge to talk to support.
  • - Support via text and calls was unhelpful and unclear.

I paid for Discovery plus so I can watch my gold rush season 17 2026 and it's not up there last year it wasn't up there either so I was trying to get a hold of customer service then they do text messaging and then that wasn't going nowhere and then I tried calling him and then they were saying something I don't have nothing to do with prescriptions and everything else so how in the *** do I get ahold of anybody or do anything plus they want a charge you $2 to talk to somebody that's b*****

View full review
Anonymous
map-marker Minneapolis, Minnesota

Problems in activating the site

I had this subscription paid but no service. I would not be charged for service that I can't watch.

Tamara Crosswait

View full review
Anonymous
map-marker Ontario, California

The app keeps kicking me out.. i can't seem to uninstall and re install the app.. i love this app. But it is so irritating that it has to stop and buffer then kicks me out..

The app buffering and kicks me out .. i do pay for this service because I mostly watch discovery.. please update your app so I can watch neaked and afraid without any interruption!

View full review

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Peggy J Ozk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was charged twice

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I was charged twice for the July payment. I would like to be refunded for one payment I paid at the beginning of the month and now again.

Loss:
$5
View full review
Peggy J Ozk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Aug 12, 2026

They have a stupid voice mail that says cannot help with billing very disappointed

Original review Jul 28, 2026

Must be able to speak a live person i am very disappointed considering I have been subscriber for some time

View full review
Loretta J Ptg
map-marker Paducah, Kentucky

This app does not work on my Hisense Roku led TV

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Discovery+ on Roku TV crashes after reinstalling and reboot attempts.
  • - First two ads play, then the app goes quiet and returns to the home screen.

My discovery+ app constantly crashes on my new high-seas Roku TV. I have tried everything: I have uninstalled it, reinstalled it, and unplugged the TV.

I went to roku.com, and when I reinstalled it, it seemed to work for just a little bit. Once again, it went to ads; the first two ads played smoothly, and then I left the room.

I heard nothing, and of course, when I came back out, it's the same exact thing. It went in and out a little bit, and then it just went right back to the home screen.

Pros:
  • It has all the programs and channels i watch
Cons:
  • This app is not compatible with my high scene roku tv no other apps crash

Preferred solution: Tech support

User's recommendation: you can’t call and contact anyone for help with this. It’s the only app that does this. Unfortunately the show I keep trying to watch is on HBO Max, but it’s not on the current season. This was supposed to be a perk of keeping discovery+ you get more of the stuff that you know that they share now with HBO Max but if it doesn’t work, what am I paying for? It goes up a dollar every every few months and it’s like well how much is it? Are they just trying to get us to pay for no ads and then what if it still doesn’t work there’s no tech-support at all for this.

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