Discovery Plus
Discovery Plus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.8 star rating based on 722 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.8 star rating based on 722 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.Recent recommendations regarding this business are as follows: "Don't subscribe", "Just cancel your subscription", "Watch your bill", "Don't use this company!", "Wouldn’t get Paramount+ until they get their issues fixed".
Most users ask Discovery Plus for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to cancel subscription
I need to cancel my subscription. I never asked for this. How do I contact Discovery+ what is the phone number please?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get any help
Nothing happened and that's why it didn't help. There was no help; they never even answered the phone, lol.
User's recommendation: Don't use this company!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Victoria, British Columbia
Resolved: Bad customers
Company fixed the issue and I have been provided with apology. We got a full refund as well. Be very mindful go somewhere else.
I have tried to cancel but couldn't find it on Google Play, so I tried their customer service chat. What a bunch of *** no help at all.
I've been trying for 2 days. Finally, my credit card company is going to dispute it. I am on income assistance and can't afford this.
Don't ask for Discovery Plus.
Tried to call them; the answering machine won't work.
- Good showd
- Not enough
Preferred solution: Full refund
User's recommendation: Don't subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot get my Discovery to work
I need somebody to help me today with my Discovery I'm trying to renew it but I cannot do it because it will not let me
Preferred solution: I would like to get my damn Discovery he back on my TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help
There is absolutely no way to talk to an agent to get any help. And when we leave a message for them to call you back because never return absolutely ridiculous
Los Angeles, California
I paid bill and have no service
I don't like computers Nothing I want to talk to a live person please call me at this number 323 335-****
Preferred solution: My service running
Beckenham, Bromley
Awful service. Automated only.
Been speaking to sky technical for over 30 min. Problem with accessing discovery+ I am Sky signature customer, should be inc my packagr, keeps requesting subscription.
Email checked, password checked, all correct. Please help.
I canr find a phone number call. Someone your end would help!
Only automated service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t find Tell All
I pay for Discovery + and I cant watch the new tell all. WHY???.
Where to watch it? Lets go ppl, you take my money
Malden, Massachusetts
I need to change my email and don’t know how
The email I have on file I cannot get into. I need to change it.
Can someone help me? I am trying to get it on my TV.
Preferred solution: Change my email
Vancouver, Washington
New debit card information
I am old. Help me, please, put new debit card information: allynkamerik8@***.com.
Please help me; help me; that would be a great help to me, please. I need this help very much.
I am very stressed out! Call me and walk me through this, please: 503-465-****, old lady.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion on service
Call went to busy signal immediately
Looking for answers to questions but got an ai bot which provided my nothing
- Everything so far
Preferred solution: Answer to my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot able to watch the shows I expected. Reached out for support & dealt with a bot m, a promise, & zero support
Zero
Zero
Zero
No support & still not understanding why Im not able to view current shows
This us the only BAD streaming service I have found myself in since dropping YouTube TV
Raleigh, North Carolina
Need help
I did not get to talk with a live person. Someone unauthorized is using my info and I am being charged. I need to get this fixed Woul appreciate any help you can provide.
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Merced, California
Can’t sign in
I can't sign in. If you can't fix it, I will cancel the subscription.
Help me or cancel my account. I need a phone number so that I can get this squared away.
Preferred solution: Be able to sign in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation
I can't get alive person. Phone number doesn't work I've live person l need help to sign up after I get information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel streaming service and stop auto debit from my checking account
Haven't received a response to my request. No problem with the streaming.
Just moved to a place that requires us to have Spectrum internet and cable TV. No longer able to stream.
User's recommendation: No recommendations
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