Discovery Plus
Discovery Plus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.9 star rating based on 914 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery Plus has 1.9 star rating based on 914 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Discovery Plus to a friend or colleague.
- Rating Distribution
Pros: Great shows, Content, Good shows.
Cons: No way to contact company, No way to contact the company, Poor customer service.Recent recommendations regarding this business are as follows: "Do not sign up for discovery plus", "Publish a toll-freecustomer service contact number and have someone on the other end ready to provide customer service and technical support", "I have NO problem Recommending Discovery plus channel", "Very difficult to get in touch with no phone number. When you're not a text savvy person, it's impossible.", "Watch out so they don’t rip you off".
Most users ask Discovery Plus for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Discovery Plus Reviews
"Very Happy Customer"
When I called Discovery Plus and the way they Handled my call I WAS then Connected to Leave A Message with my Personal info and then my Complaint The next Day...
"I canceled but am still getting billed"
I can't cancel and I can't talk to a human. I have tried everything, even contacting my credit card company. User's recommendation: Do not sign up for...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I canceled but am still getting billed
I can't cancel and I can't talk to a human. I have tried everything, even contacting my credit card company.
- Quit charging my credit card when i have canceled months ago
- Give me a phone number to call
Preferred solution: Full refund
User's recommendation: Do not sign up for discovery plus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my subscription but you're still charging me
I canceled my subscription last October, and you're still charging my bank account. So please cancel my subscription and let me know that you have done so.
- No e
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | This person supports our platform.
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Resolved: Can’t access content
Company fixed the issue and I have been provided with apology. They advised me to contact Apple for a refund, which I did and they have refunded me in full.
To fix the issue, they do not have sufficient customer service representatives working over the weekend so one needs to wait until a working day unfortunately. I have complained to them about this.
I've just upgraded to Premium to watch the French Open, and it has registered as that on my app. However, on your website, it says I have only a Basic subscription.
When I try to watch the content, it tells me to upgrade my subscription, then tells me I already have that subscription! What is going on?
I really want to watch it today. This happens on my smart TV as well as my iPad.
Preferred solution: Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have updated my payment method
My Complaint was Fixed The NEXT Day NO Problem.
I've never had a problem with Discovery Plus before until I had to update my payment method plan. When I signed into my bank app, I noticed it showed Discovery Plus twice.
I know it's normal to verify the new debit Visa card I'm using, but it's been there for several days now. Please shut it off.
My next payment is not due until June 3rd, 2025. I've also noticed in the past that when you get your payment, it's actually showing twice.
- Great channels to watch on discovery
- Updating payment method
User's recommendation: I have NO problem Recommending Discovery plus channel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscovert plus is a scam, multable credit card charges
Ripped me off, no customer service phone, takes over a week to answer a complaint/issue. Charged my credit card multiple times.
- No pros just a complete rip off
- No customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chester, Virginia
Technical support
You can never contact a real person and you can never receive any customer service. Discovery Plus customer service is the worst ever. If theyre paying someone to manage this system, that person needs fired immediately.
User's recommendation: Publish a toll-freecustomer service contact number and have someone on the other end ready to provide customer service and technical support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Subscription problemd
I payed for discovery plus for the deadliest catch series an u moved it to max an I'm pissed off an want to cancel .y subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Henrico, Virginia
Not providing advertised series
Cancel subscription
I wanted to know why I can not access Vacation House Rules Season 5 on Discovery Plus through Roku. I have not received an answer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Very Happy Customer
When I called Discovery Plus and the way they Handled my call I WAS then Connected to Leave A Message with my Personal info and then my Complaint
The next Day it was Fixed very easy to Do... ... I've Been With Discovery Plus For About Five Years or So NEVER Had A Problem With Them Until Now Which WAS Resolved The NEXT Day 
- Selection
- Shows i like to watch
Miami, Florida
No phone number speak to somebody. A meady is old and I do not text. How problems am by programming? They tell me, I don't have a subscription yet. They take my money
When I go on Play Store to check my subscription they say don't have one yet. You take my money.
Yet I can't call anybody well. Complain horrible service. I would never recommend discovery plus to anybody stevedrangel2335@***.com. I have a plus 3 see box and it does not give me the proper Discovery+ and told me to go Google Play, they tell me to sign up.
Do I have an account?
Or lot, why do you take my body and treat me like a piece of Garbage? Horrible service
User's recommendation: Very difficult to get in touch with no phone number. When you're not a text savvy person, it's impossible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cambridge, Massachusetts
I'm being charged for something I don't have. Please refund to my account
I'm being charged for discovery +, and I do not have this app. Please send refund back to my account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
Billed twice but never could use or it into discovery
Tried 6th time I've tried to resolve issues with Discover+.
Billed 3 times for Discovery+ but never resolved. First time billed twice, one from paypal and one from my credit card.
Contacted Discovery+, they said they would cancel the paypal and would use the credit card to pay for it. Never happened and lost $10 plus. This was March, received a bill from my credit card bill for $10.74 on 7 April and contacted Discovery+ today. I have a long PDF of the conversations and no resolution.
The PDF shows the "intelligent chat" which includes two transfers to person to"help me". No one came to the chat.
That's why I'm here " I'm pissed. Hopefully you can help out.
Scott Theibert, stheibert71@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Smyrna, Tennessee
Paying for the channel and no longer getting it to watch
I have had my payment going to you automatically for years and now youve cut me off and still taking my money and I want it stopped!
Media Expert Talks
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Grand Rapids, Michigan
Need to give new carsmd number to pay bill of 5.99
Need someone to call me at 616-350-**** so I can give new card number and pay my bill of $5.99 i have a new card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have two accounts and I am being charged for two when the other one should have been canceled
I have two accounts. One of them I keep being charged for, and I need to be refunded, and the account needs to be closed.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irmo, South Carolina
Resolved: Need to chAnge old Email address
I cannot change my old email address to my new address. My old email address is invalid so you cannot reach me there
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