Contact Discovery Plus Customer Service
Discovery Plus Phone Numbers and Emails
Toll-Free Number:
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(866) 324-3637
General Info:
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(240) 662-3801Closed captioning
Discovery Plus Emails:
How to Contact Discovery Plus Customer Service?
Most Popular Number:
| Total calls: 13 120 | Issues resolved: 117 | Last call: Mar 20, 2025 |
Discovery Plus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Discovery Plus Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Discovery Plus is 8663243637. 92% of consumers used this number to address their issues and concerns. Meanwhile, 27% of users reported contacting a real person successfully by dialing the phone number 2406623801.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Discovery Plus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Discovery Plus Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Discovery Plus is 8663243637. 92% of consumers used this number to address their issues and concerns. Meanwhile, 27% of users reported contacting a real person successfully by dialing the phone number 2406623801.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Discovery Plus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Discovery Plus mainly because of account, activation/ cancellation, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Discovery Plus is help@discoveryplus.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Discovery Plus Website:
Discovery Plus Help Center:
Corporate Office Address:
Discovery Plus Customer Service Reviews
Someone needs to call me back ASAP about this. This is not working you make it ridiculously impossible to get in touch with a customer service representative is complete b*****.
You need to call us back immediately. It's extremely frustrating to try to get in touch with the customer service represented the way you have this set up.
Actually figured it out myself after many hours of trying. They did respond which was good but I never did actually speak to a representative.
Waiting to see if I have canceled Discovery Plus. Wont know for sure until the credit card statement comes.
I never spoke with anyone, it was all done by chat. Very frustrating and not completed.
My spouse passed away, I have no resolution that the account is now in my name, I can watch Discover so I guess I am happy. Somewhere down the line this will be a problem .
How Good is Discovery Plus's Customer Service?
Summary of Discovery Plus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Discovery Plus?
Account Question:
- “Can’t sign in despite many efforts”
- “Can't sign in to my discovery plus tv”
- “Can’t sign in”
Payments and Charges Question:
- “Why have I been paying for discovery without ever using it.? I thought it was a Roku charge. Can I get a refund for the four years non use.”
- “Billing”
- “I paid to watch Discovery Plus and every time I try to watch it you knock me off so I can't watch it”
Activation/ Cancellation Question:
- “I want to cancel”
- “I want to cancel my subscription”
- “Too activate discovery plus”
Product/ Service Question:
- “I can’t connect to Discovery+ it says time for update. I am not tech savvy.”
- “Discovery+ screen is messed up”
- “Technical issues”
Request for Information Question:
- “Movie I used to watch. I speak to the dead with Graham Hetrick.”
- “Want to find out how or if I am signed up”
- “Can’t update discovery+”
Staff Question:
- “Can’t get my service to work”
- “Had services 3 months and haven’t been able to access”
- “I want to upgrade my service”
Cards Question:
- “I just received a new bank card but it isn’t working on the app”
- “I meed to update my credit card information”
- “Credit card info”
Return/ Replace Question:
- “Need to chAnge old Email address”
- “Change payment method”
- “Change auto pay”
Website/ Application Question:
- “My application keeps going off ! Need a rep on the phone”
- “App is not working right”
- “New download”
Refund Question:
- “Refund”
- “I want my money back”
- “To get my money back”
Shipping and Delivery Question:
- “I did not receive a call”
- “I can't get the channels to work”
- “I didn’t get the call. That IS the problem:”
Employment Question:
- “Seeking employment”
- “Im a 1099 with goldrush and i received a 1099 that is incorrect to file taxws”
Other Question:
- “Difficulty signing in”
- “Pissed”
- “Pissed customer”
Compare Discovery Plus Customer Service To
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