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Discovery Plus

Discovery Plus
Reviews and Complaints

www.discoveryplus.com
What is your customer experience with Discovery Plus?
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Leroy T Twy
map-marker Los Angeles, California

I paid bill and have no service

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I don't like computers Nothing I want to talk to a live person please call me at this number 323 335-****

Preferred solution: My service running

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Vraj Hqk
map-marker Beckenham, Bromley

Awful service. Automated only.

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AI Highlights
  • - Spoke with Sky tech about Discovery+ access; automated service.
  • - Sky Signature; Discovery+ should be included, but keeps requesting subscription.

Been speaking to sky technical for over 30 min. Problem with accessing discovery+ I am Sky signature customer, should be inc my packagr, keeps requesting subscription.

Email checked, password checked, all correct. Please help.

I canr find a phone number call. Someone your end would help!

Only automated service.

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Anonymous
map-marker Calgary, Alberta

Subscription has been paid no service

I paid for a subscription and watched it for 30 minutes. Went to log in next day and no account, wants me to subscribe.

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Payslee Cym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t find Tell All

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I pay for Discovery + and I cant watch the new tell all. WHY???.

Where to watch it? Lets go ppl, you take my money

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Allyn K Hqe
map-marker Vancouver, Washington

New debit card information

AI Highlights
  • - Update debit card to allynkamerik8@***.com.
  • - Call to walk through the process.
  • - Contact: 503-465-****.
  • - Describes self as old and stressed.

I am old. Help me, please, put new debit card information: allynkamerik8@***.com.

Please help me; help me; that would be a great help to me, please. I need this help very much.

I am very stressed out! Call me and walk me through this, please: 503-465-****, old lady.

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Donna Q Fmz
map-marker Malden, Massachusetts

I need to change my email and don’t know how

The email I have on file I cannot get into. I need to change it.

Can someone help me? I am trying to get it on my TV.

Preferred solution: Change my email

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Karma Wmf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Raleigh, North Carolina

Need help

I did not get to talk with a live person. Someone unauthorized is using my info and I am being charged. I need to get this fixed Woul appreciate any help you can provide.

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Don R Tjg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question on service

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Original review updated Oct 16, 2025

Call went to busy signal immediately

Looking for answers to questions but got an ai bot which provided my nothing

Cons:
  • Everything so far

Preferred solution: Answer to my question

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Don R Tjg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to watch the shows I expected. Reached out for support & dealt with a bot m, a promise, & zero support

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Zero

Zero

Zero

No support & still not understanding why Im not able to view current shows

This us the only BAD streaming service I have found myself in since dropping YouTube TV

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Rita L Ggw
map-marker Merced, California

Can’t sign in

I can't sign in. If you can't fix it, I will cancel the subscription.

Help me or cancel my account. I need a phone number so that I can get this squared away.

Preferred solution: Be able to sign in.

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Brissia Uqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Information

I can't get alive person. Phone number doesn't work I've live person l need help to sign up after I get information

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Laura P Rax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel streaming service and stop auto debit from my checking account

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Haven't received a response to my request. No problem with the streaming.

Just moved to a place that requires us to have Spectrum internet and cable TV. No longer able to stream.

User's recommendation: No recommendations

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Deryck Weo
map-marker Huntsville, Alabama

Programming questions

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Updated by user Oct 11, 2025

Its not possible to give them a negative rating even a 1 would be too high.

Original review Oct 10, 2025

Nothing happened! No help at all just a useless recording and hung up on.

Pay for a service I can't use. All they have are old shows I've already seen claim to be adding new seasons but arent here to watch.

User's recommendation: Just cancel your subscription

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Aubriana Grb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service at all.

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Never got to speak to them. Tried over and over for months and have never spoke to a human. Have tried for months and nothing!!

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Roger S Rkg
map-marker Hove, Brighton And Hove

To cancel the money your taking off my credit card

You have been taking money monthly from my credit card. For some time I'm on Sky TV, and I get Discovery Plus free.

I don't want it on anything else. Will you please remove the charge?

rjsmallbone@***.com. Many thanks, Roger.

Preferred solution: Full refund

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