Discovery Plus
Reviews and Complaints
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Verified Reviewer |
Raleigh, North Carolina
Need help
I did not get to talk with a live person. Someone unauthorized is using my info and I am being charged. I need to get this fixed Woul appreciate any help you can provide.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion on service
Call went to busy signal immediately
Looking for answers to questions but got an ai bot which provided my nothing
- Everything so far
Preferred solution: Answer to my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot able to watch the shows I expected. Reached out for support & dealt with a bot m, a promise, & zero support
Zero
Zero
Zero
No support & still not understanding why Im not able to view current shows
This us the only BAD streaming service I have found myself in since dropping YouTube TV
Merced, California
Can’t sign in
I can't sign in. If you can't fix it, I will cancel the subscription.
Help me or cancel my account. I need a phone number so that I can get this squared away.
Preferred solution: Be able to sign in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation
I can't get alive person. Phone number doesn't work I've live person l need help to sign up after I get information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel streaming service and stop auto debit from my checking account
Haven't received a response to my request. No problem with the streaming.
Just moved to a place that requires us to have Spectrum internet and cable TV. No longer able to stream.
User's recommendation: No recommendations
Huntsville, Alabama
Programming questions
Its not possible to give them a negative rating even a 1 would be too high.
Nothing happened! No help at all just a useless recording and hung up on.
Pay for a service I can't use. All they have are old shows I've already seen claim to be adding new seasons but arent here to watch.
User's recommendation: Just cancel your subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service at all.
Never got to speak to them. Tried over and over for months and have never spoke to a human. Have tried for months and nothing!!
Hove, Brighton And Hove
To cancel the money your taking off my credit card
You have been taking money monthly from my credit card. For some time I'm on Sky TV, and I get Discovery Plus free.
I don't want it on anything else. Will you please remove the charge?
rjsmallbone@***.com. Many thanks, Roger.
Preferred solution: Full refund
Farwell, Michigan
I canceled this as of September 23,2025 and you still took $9.99 this month October 10, 2025 I want my money refunded I canceled because I couldn’t afford it so I’m in need of you refund me please!
I just need to be refunded my account because this was canceled on 9-23-25. I just cant afford this at this time.
User's recommendation: Watch your bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't subscribe
I was trying to change credit cards on my streaming services, and I found that Discovery had been charging me $9.99 a month for several months.
Preferred solution: Full refund
Norwich, Norfolk
Cancel account
Hi there, my initial contact was not a complaint so I have no idea what pissed customer means.
However, I wanted to point out that I seem to have and be paying for two accounts and would appreciate help in resolving this.
Many thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my subscription but you're still charging me
I canceled my subscription last October, and you're still charging my bank account. So please cancel my subscription and let me know that you have done so.
- No e
Preferred solution: Full refund
Frustrated
put a human on the line ,.
AND
it takes FOREVER
just to reach an automated whatever
got disconnected 6 times !
call back & it takes FOREVER AGAIN !
I’m having problem with my service and can’t get no help. This makes three times that I’ve tried to call customer service and get some help.
Having problems with your TV service. It does a lot of glitching at my home service, and when I try to stream from my iPhone at another location, it will play for four or five minutes, and then it stops playing, and I have to get up and start it again.
Preferred solution: Would like to get customer service to help me with my glitching issues and streaming issues. I only have problems with Paramount+ and no other provider.
User's recommendation: Wouldn’t get Paramount+ until they get their issues fixed
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